The logon screens of their Windows, Linux, or macOS machines.With ADSelfService Plus, users can reset their passwords from: Supports: Sierra, High Sierra, Mojave, and Catalina Self-service password reset (SSPR) These dependencies encourage users to simply call the help desk team to reset their forgotten Mac passwords.ĪDSelfService Plus enables users to reset macOS passwords, including MacBook Pro, from the login screen after verifying their identity. However, these password reset techniques rely on other factors like enabling FileVault or knowing the Recovery Key. To reset Mac passwords, users can use any of the methods supported by Apple-the Reset Password assistant, the Recovery Key, an Apple ID, or another admin account. If users can't remember their macOS login password, they won't be able to log in to their Active Directory (AD) account either, which negatively affects their productivity.
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